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I am an award-winning financial adviser, at Positive Solutions, the UK's largest national IFA firm. I became aware of Jane from reports of some of the IFA partners who had used Jane's services to represent their clients, to great effect. As an IFA, my reputation is dependent on the quality of service I can give, so I do not refer my clients on to other professionals without due consideration. After speaking with Jane, I am 100% confident that she is the absolute right choice to represent my clients interest in this matter and had no hesitiation in recommending my client to instruct her to act for him as she had instilled total confidence in her ability to resolve this matter, to the clients best advantage and in a short a time scale as will be possible. After all, who better to understand where an adviser has overstepped the mark than a former adjudicator for the Financial Ombudsman Service! Once the client had spoken with Jane, he was in total agreement and instructed her without delay. I could have easily recommended my client simply be put in touch with these lawyers as they are already making some progress, but I'm quite happy that having Jane in my team will be a greater benefit to my client than letting him tag on to someone elses solicitors, that perhaps do not have the in depth understanding of the compliance issues and Financial Services and Markets Act that Jane does. Unless they are specialists or advising on compliance issues day in, day out, I doubt they could hold a candle up to Jane. I hope for your sake, that they can. I wish you every success with your complaint and look forward to speaking to you if you would like to discuss this matter further. NICK MANUEL Cert PFS, BSc(Hons), PhD, Positive Solutions (Financial Services) Ltdwww.nickmanuelifa.co.uk Positive Solutions - Windsor House - Windsor Lane - Cardiff CF10 3DE Tel 0800 634 5263 - Fax 02920 754 088 - Mob 07947 822323 |
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